Milena Mićanović is Director for communications and public affairs in OTP banka. She is experienced professional with awarded projects in the financial industry, with focus on business development, access to finance, marketing, online sales, customer experience management, corporate affairs, communications, crisis management, sustainable business and CSR. Before joining the banking sector, Milena was in charge for the capacity building and setup of financing programs in the Innovation Fund of Serbia, as Program Manager for international cooperation and financing.